Build a repeatable brief
Agree the common language pairs, content types, source formats and approval process. A reference pack captures your terminology, tone and preferred examples so the next assignment begins with useful context.
Reserve the right kind of capacity
A recurring arrangement can define a regular batch, a project-management allowance or a specific delivery window. The quotation should state what is included, how additional work is priced and how deadlines are confirmed.
Urgent requests depend on availability. We agree an escalation contact and realistic response arrangements for your projects rather than promising unlimited capacity.
Keep decisions from getting lost
Existing clients can continue with their current contacts and agreements. Any new support arrangement is discussed separately.
- Maintain approved terminology and reference versions
- Keep one clear route for feedback and approval
- Record source changes and the files they affect
- Review recurring issues and improve the next brief